Thursday, 20 February 2014

Unaware eating

When was your last memorable meal: last anniversary, birthday, or other special occasion? What about dinner last night at home? While you may actually be able to remember what you ate last night, the details about quantities and how much time you spent eating are likely to be sketchy at best. To a large extent, this is due to the fact that we seldom pay much attention to eating, except perhaps when in a special restaurant, when awareness is part of both the enjoyment and our motivation to maintain a vivid picture of where all that money went. The term “mindless eating” is often used to convey the way in which we consume foods without monitoring the amounts, and has been linked to overconsumption of snack foods and, of course, obesity.

Going back a century or so, Ivan Pavlov was inducing his canine “research participants” to salivate in response to sounds that they had learnt meant that the evening meal was probably on the way. He termed these responses “psychic secretions” to indicate the role of a mental – that is, psychological – process linking the new signal (the sound) to the original stimulus for salivation (the food), rather than an automatic, in-built reflex. At least in humans, it is generally considered that a such learned connections must be conscious – we are not going to salivate to the sound of a bell unless we know that it signals dinner. However, awareness is not an “all or none” phenomenon and it is often the case that, once learning has taken place, we do not pay attention to those cues that induce a desire to eat or that influence what we want to eat or how much we eat.

Two adjacent papers in a recent issue of the journal Appetite show, in quite different ways, how eating can come under the control of cues outside of our immediate awareness. Feel like you are a free agent in your food choices? That you make these choices according to your appetites, or values, or needs? Gaillet-Torrent and colleagues [1] show that pre-exposure to an ambient pear odour induced their participants to more frequently select a fruit-based dessert for their lunch than those who were not exposed to this odour. These researchers argue that the pear odour ‘primed’ a later food choice that was consistent with the odour quality, namely fruit. Consistent with this, there was no impact of the odour on other, non-fruity lunch courses.

Is this a surprise? After all, the smell of chicken roasting obviously influences our desire to consume that chicken rather than, say, a tuna salad. However, the key here is awareness. The odour exposed group showed no indication on questioning that they were consciously aware of the pear odour that had been present in the room in which they waited for the experiment to commence. And the effect was not merely a slight bias towards the fruit dessert. The control group, not exposed to any odour and hence able to provide a measure of the relative attractiveness of the fruit dessert, choose the alternative dessert – a brownie – by a margin of 3 to 1. So the priming odour not only pushed choice towards one dessert but substantially away from one that might have been chosen otherwise.

A tendency to overeat while paying attention to television is well-known as a prototypical example of mindless eating. But it has not been clear why this occurs. Does an engaging TV program simply distract us from actively monitoring what we eat? Lucy Braude and Dick Stevenson [2] studied this phenomenon, asking whether the increased intake was a function of TV interfering with either (or both) the hedonic changes that occur during eating (a decline in liking known as sensory-specific satiety) or the ability to pay attention to our internal cues signaling reduction of hunger or increasing fullness.

The study asked participants to consume either a single snack food or a variety of different snack foods while either watching TV or not. Replicating the already established findings that both watching TV and food variety produced increased energy intake, this study also showed that liking decreased for the food or foods eaten – the effect of sensory-specific satiety (SSS). However, the most interesting aspect of the results was that while, as expected, eating a single food results in a decrease in liking for that food, this decrease only occurred in the no TV condition. In other words, watching TV eliminated the SSS that we would expect to occur. Eating a variety of snack foods, which produces less SSS in any case, was, in contrast, unaffected by TV watching.

While hunger and fullness ratings did not change due to watching TV, intake (as mentioned above) did. Essentially, this means that greater amounts of snack food were consumed while watching TV to produce the same ratings of fullness and hunger as those who did not watch TV. Both this finding and the effect of TV on SSS are interpreted by these authors as reflecting a disruption of our largely automatic monitoring of both sensory pleasure and cues for hunger. Thus, those bits of the mind that watch what we eat are largely absent: true mindless eating.

Both of these studies shed light on the hidden influences that shape what we eat. Overconsumption is a major concern among many populations and the failure of weight-loss diets to work in the long term is well established. It is recognized that part of the problem is that we are constantly exposed to cues (odours, sights, and even sounds) that signal foods and drinks, especially those high in fat or sugar, making it difficult to resist the associated conditioned impulses to eat [3]. Demonstrating that substantial influence over what and how much we consume can be exerted by cues that evade awareness only emphasizes how difficult the process of exerting control over food intake can be. Conversely, of course, active attention to eating ought to be a means of regaining control. The problem is that lifestyles in many affluent countries work against this. It is no coincidence, I think, that my colleagues in France, where for an affluent country there is relatively low levels of obesity, sit down to eat a substantial meal twice a day (see: http://prescotttastematters.blogspot.nl/2012/12/le-topic-du-jour-gout-qui-importe.html). For them, snacking on the run or while watching TV has been relatively rare.

                                                                                                                       

1.  Gaillet-Torrent, M., et al., Impact of a non-attentively perceived odour on subsequent food choices. Appetite, 2014. 76: p. 17-22.

2.  Braude, L. and R.J. Stevenson, Watching television while eating increases energy intake. Examining the mechanisms in female participants. Appetite, 2014. 76: p. 9-16.

3. Ferriday, D. and J.M. Brunstrom, How does food-cue exposure lead to larger meal sizes? Brit. J. Nutr., 2008. 100: p. 1325-1332.


Tuesday, 21 January 2014

Nothing to be sniffed at


In our earliest months of life, we explore the world not just with our hands but also our mouths. This drops off a little as we grow older and realize that this is a fast way to ingesting things we perhaps shouldn’t. But it is easy to forget the mouth is a key source of actively seeking tactile information just as much as it is taste and – indirectly – smell (flavour) information. Similarly, we seldom consider our own noses as organs of exploration even if we are aware that some other mammals, dogs and rats for example, are highly active sniffers of their environments. To some extent, our ignorance of the importance of human sniffing is changing in the face of such studies as the relatively recent first demonstration that humans, like dogs, can track a scent in an open-air environment [1]. Other research from this same group (see: http://www.weizmann.ac.il/neurobiology/worg/) has also shed light on the importance of sniffing overall to our sense of smell.

The act of odour localization and identification by sniffing is far more complex than simply pulling air up the nostrils and hoping for the best. The so-called olfactory-motor system functions in many ways just like the visual system. In both cases, the brain uses, and compensates for, head movements in locating an object. There is perceptual constancy too. A moving object does not appear to be bigger as it approaches even though the image size increases on the retina. Similarly, a bigger sniff sends more odour molecules to the receptors, but the odour does not smell stronger [2] as the brain takes the increased sniffing effort into account. There’s even a rough analog of binocular vision in the fact the airflow between the nostrils is always unequal, with each nostril being slightly more receptive to the absorption of certain odourants rather than others. Thus, the nostril each send a qualitatively different picture to the brain [3]. All of this is accompanied by typical search behaviours, in which humans dip in an out of odour “plumes” that travel through the air that we breathe.

Understanding these processes is important because active sniffing is an integral part of maintaining health, even if this is sometimes unacknowledged. Merely letting aromas waft into our noses unaided is – for most of us – not particularly useful in finding out if the milk is off, the gas is on, a fire is burning, or if that odd scent in the air is actually a dead rat under the kitchen floorboards. Active sniffing guides us towards things that require action and away from things best not ingested. Sniffing also ensures that we choose the right product across a vast range of consumer goods, from fruit to shampoo to cleaning products. And when we sniff the wine that a waiter has just poured, we are trying to locate parts per trillion levels of the cork taint, trichloranisole.

Sniffing can also reflect preferences. A recent paper from Shiori Nakano & Saho Ayabe-Kanamura of the University of Tsukuba in Japan showed that, at least when samples were from different categories, the most preferred odour of a group of consumer products (including foods, essential oils, soaps) elicited the longest initial sniff [4]. Interestingly, total sniffing time (participants could spend as much time as they liked sniffing each odour) did not differ between these odours. This combination of findings recalls a much earlier study showing that the first sniff is the deepest when trying to identify odours – all the remaining sniffing is about confirmation of the initial identification [5]. This finding is also consistent with an earlier study from my lab showing that pleasant odours of any type (food/non-food) elicited longer sniffing [6]. Indeed, even when we are simply imagining odour, we tend to sniff, and even then pleasant odors produce higher sniff volumes [7]. 

At first glance, such results look like they have potential for developing into a new behavioural – that is, non-verbal – measure of preferences. This is particularly so since sniffs can also reflect dislikes in that we inhibit sniffing if an odour is unpleasant. How unpleasant an odour has to be before sniff inhibition occurs, or the extent to which the speed of inhibition might reflect degree of unpleasantness is currently uncertain. Even so, could we measure liking in terms of sniff duration – product A gets 0.9 sec, but product B only scores a 0.65? The answer appears to be: not yet. The Japanese group’s paper reported that the discrimination between products due to sniffing was not evident when the products were from the same category (teas) and hence perceptually much more similar. The development of a more fine-grained sniffing measure might address some of the obstacles to a practical measure.

There are other important indices apart from preferences that might influence sniffing. In our study, sniffs were significantly longer and stronger when our participants were hungry, and this was true even when the odours were not related to foods or when there was no odour (a water blank). Although this is counter-intuitive, it makes sense if we think of sniffing as part of an exploration or search for food, which finishes once we have identified things to eat. Sniffing in this context reflects a motivation to search for, and identify, something good to eat. 

The motivational aspect of eating – commonly referred to as wanting, in contrast to liking (see October, 2012: http://prescotttastematters.blogspot.nl/2012/10/learning-to-want.html) – may in fact be a better predictor of what will be consumed when faced with different food types. Hence, an automatic (these responses occur in fractions of a second) and “objective” measure of wanting may develop into an excellent predictor of food choices. As with sniffing as a reflection of liking, the measure requires further development before similar products could be successfully compared. One thing such a measure would not do is eliminate the individual variability associated with other measures or liking or wanting such as rating scales. Adults with high levels of neophobia, for example, show much less vigorous sniffing to food odours, reflecting the wariness with which they approach foods generally [8].

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1. Porter, J., et al., Mechanisms of scent-tracking in humans. Nature Neurosci., 2007. 10(1): p. 27-29.
2. Teghtsoonian, R., et al., Invariance of odor strength and sniff vigor: An olfactory analogue to size constancy. J. Exp. Psychol.: Hum. Percept. Perform., 1978. 4(1): p. 144-152.
3. Sobel, N., et al., The world smells different to each nostril. Nature, 1999. 402(35).
4. Nakano, S. and S. Ayabe-Kanamura, Smell Behavior During Odor Preference Decision. Chem. Percept., 2013. 6: p. 140-147.
5. Laing, D.G., Identification of single dissimilar odors is achived by humans with a single sniff. Physiol. Behav., 1986. 37: p. 163-170.
6. Prescott, J., J. Burns, and R.A. Frank, Influence of odor hedonics, food-relatedness and motivational state on human sniffing. Chemosens. Percept., 2010. 3(2): p. 85-90.
7. Bensafi, M., et al., Olfactormotor activity during imagery mimics that during perception. Nature Neurosci., 2003. 6: p. 1142-1144.
8.     Raudenbush, B., et al., Food neophobia, odor evaluation and exploratory sniffing behavior. Appetite, 1998. 31: p. 171-183.

Thursday, 28 November 2013

Colour me .... minty


A recent article in the UK’s The Guardian newspaper (Friday, 25 October 2013; http://www.theguardian.com/lifeandstyle/video/2013/oct/25/weirdest-tasting-crisp-ever-video) was a potent reminder of the power of expectations in determining food likes and dislikes. The paper sent a camera crew armed with samples of a new flavour of Pringles potato crisps to observe the reactions of the public in a “taste test”. The facial expressions shown in response to the new flavour are unambiguous, and almost all highly negative. Why? Well, it wasn’t that the flavor itself was vile – no earwax or stale fish – but merely an unexpected …. mint chocolate! One participant, close to disgust, even commented that this was his favourite flavour, but just not in a potato crisp.

This demonstration reflects very well how expectations are set up by past experiences, in particular, experiences with combinations of sensory properties. This includes not just tastes, odours and textures, but especially those qualities – visual cues such as shape and colour – that set up a template of what something is about to taste like. In the case of potato crisps, this might include flavours such as salty potato (ie., plain), “chicken”, vinegar or even more exotic combinations such as lime and pepper or chilli - savoury flavours all. But what induces the extreme reactions to what is, after all, a crispy, choc-mint treat? One possible explanation lies in considering that the predictability of a food’s flavour, based on external, visual cues (at least for visually-dominated species like us and the birds) is an important key to survival in the wild. In this sense, violations of expectations are a warning signal and like many warning signals involving food, they are underpinned by an unacceptable taste experience that is likely to inhibit eating.

This is a cognitive component to our taste experience. And it essentially means that any combination of colours, odours, textures, tastes can be acceptable if together they are consistent with one another. For this reason, for example, we can accept white wines that smell like cat’s pee or cut grass or caramel or petrol.

Clearly a food’s colour provides us with the key information we need to make a decision about whether to sample further by smelling or tasting. Green bananas, yellow lettuce, and grey meat tend to be diverted before they get close to the mouth. But the next payage on this alimentary motorway is our sense of smell which, at least when we are sniffing, can provide us with information about food at a distance, just as our vision does. This means not only that our senses of smell and vision are used to confirm the information provided by each other, but that particular qualities in each sense (odours; colours) become associated with one another. Hence, repeated pairings of specific qualities in each sense becomes over time a joint signal for the presence of something that can be eaten. Such learned congruency (belongingness) of different sensory signals has a parallel in the way in which specific tastes and odours combine as familiar food flavours and producing, as a results of this integration, odours that smell like tastes [1].

How colour combines with other food sensory signals perceptually or cognitively has been uncertain, although colour effects have received increased scrutiny recently (see for example, [2]). Does colour ‘merely’ act to set up expectations, or should we consider food/beverage colours as an integral aspect of the overall flavour? A just published review [3] by Debra Zellner (Montclair State University, USA) provides an overview, and explanatory model, of colour-odour interactions. Zellner draws together the various findings on odor discrimination and intensity, as well as odour pleasantness, and argues for perceptual – as opposed to response bias – effects of colour on odour in each case. In essence, she is saying that colour can influence odour in much the same way as odours can enhance taste intensity, and for the same associative learning reasons.

Zellner leaves open the possibility of innate (unlearned) responses to odour-colour combinations, but this seems unlikely. Perceptual learning is a flexible process precisely because environmental conditions may dictate the combinations that could signal something edible. Hence, appropriate colour/odour combinations for foods would be expected to vary cross-culturally, and this has been shown in a recent study involving varying drink flavour and colours [4]. One could imagine, however, that colour intensity and odour strength might be intrinsically linked, but this may be an example only of our more general ability to equate intensities across different sensory modalities.

One reason that there has been little consensus on how colour might influence odour perception is because of apparent inconsistencies in these interactions. Thus, while there is evidence that colour can enhance sniffed odour intensity, there are also findings that the intensity of ‘tasted’ odours – flavours – are suppressed by the presence of colour. On the face of it, this seems a bizarre finding. How could an unperceived quality (the colour in the mouth) produce any effect at all on the flavour? To account for this, Zellner invokes the idea of a contrast between the sniffed and the tasted odour. So, if the odour/colour combination is first experienced by sniffing/seeing, then an enhanced odour intensity is produced. However, once the odour source is in the mouth, then there is no further input from the colour, and the intensity is a function of the odour only. The suppression is thus relative, a comparison of the odour enhanced by colour and the same odour with the enhancement suddenly removed once the odour source is in the mouth.

In the light of the Pringles demonstration, it is not surprising that when colour and odour do not match, then the odour/flavour tends to be judged less favourably. An expected combination is also a familiar one that carries with it an implicit recognition that previous experiences are associated with a positive outcome. As with odour/taste combinations, repeated exposure not only produces an integrated perception of a flavour but also has hedonic consequences. Even if an odour/taste combination is not initially liked, the effects of exposure, and the positive effects of the nutrients in the food, produces a liked flavour over repeated pairings. 

Intriguingly, colour/odour pairings might also generate an influence in the opposite direction – that is, odours might conceivably enhance colours. While if shown to be the case, this would no doubt have some food applications, those applications that immediately spring to mind relate to effects that could be produced environmentally or artistically. Perhaps, too, this could provide a perfect opportunity for aromatherapists and colour therapists to combine their ‘talents’, hopefully saving their poor consumers some money.

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1. Prescott, J., Multimodal chemosensory interactions and perception of flavor, in Frontiers in the Neural Bases of Multisensory Processes. 2012, CRC Press. p. 691-704.
2. Dematte, M.L., D. Sanabria, and C. Spence, Cross-modal associations between odors and colors. Chem. Senses, 2006. 31: p. 531-538.
3. Zellner, D.A., Color–Odor Interactions: A Review and Model. Chemosensory Perception, 2013. 6(4): p. 155-169.
4. Shankar, M.U., C.A. Levitan, and C. Spence, Grape expectations: the role of cognitive influences in color-flavor interactions. Conscious Cogn, 2010. 19(1): p. 380-90.

Friday, 11 October 2013

Feeling all emotional

Leaving aside issues of nutrition, we usually judge a food by how much we like its flavour. But what is ‘like’? Ask a social psychologist and, after prolonged qualifications, they will probably tell you that ‘like’ is an attitude or a positive disposition towards something. So, if you wish to compare two foods in terms of liking or acceptability or preference, then degrees of positive disposition are what we are after. This doesn't sound very much like pure pleasure of the type that food can produce and yet ratings of liking are what are used by food companies to discover how consumers respond to foods and even to make decisions about whether or not a particular product should be launched into the marketplace.

Ratings of liking are thus a proxy for an emotion – pleasure – and for a behavior, food choice. This would be fine if we could be sure that ‘liking’ was a good proxy for either, but there is little evidence that this is the case. Here’s the problem. There is a substantial body of research and practical experience showing that liking ratings fail to predict later food choices. Very many reasons can be found to explain this, including the fact that rated samples are not representative of meals, that liking varies as a function of many variables – time of day, mood, and so on, and that choice is influenced by other variables apart from liking.

A relatively recent approach to this problem has been to ask if we are measuring the right thing. Are positive dispositions the sort of thing that are likely to reveal the next big product? I have posted previously about comfort and wanting. We recognize that a search for comfort is a particular feeling that will direct us towards specific types of foods, at least some of the time. Wanting, too, is a strong motivator that might underlie actual choices, irrespective of degree of liking. Of course, there are a multitude of emotions that we could measure, some of them perhaps quite important to us. Clinical psychologists and psychiatrists have been using standardized measures of emotion for some time, but the emphasis is unsurprisingly on negative emotions that are unlikely to be elicited by eating in most of us. 

Compiling lists of independent emotional terms that might be more related to foods can of course be done and there are examples in the recent literature (see for example [1]). There is certainly evidence that rated emotions do discriminate between products, and perhaps in some cases better than liking ratings [2]. But the issues to be addressed are many. Thus, how do we know that a food-elicited emotion is not mediated by the pleasure given by the food (as reflected by ‘liking’) rather than being a direct result of the food experience? This would be consistent with a great deal of research showing that pleasant stimuli of all kinds produce positive moods, which in turn might be described using words such as ‘cheerful’, ‘energetic’ or ‘friendly’ – all terms that have been used in emotion questionnaires.

Which brings us to another important issue: just how many emotions are there and how do we decide which ones to measure? On the basis of detailed cross-cultural comparisons, Ekman [3] for example has argued for the universality of a small number of emotions – happiness, anger, disgust, fear, sadness and surprise – and their associated facial expressions. If this is true, then it may be that your ‘cheerful’ is the same as my ‘friendly’, and that we actually both mean ‘happy’. In other words, perhaps these terms are all highly correlated with something called ‘positivity’. Searching for such key descriptors is not unlike the search for non-redundant terms in describing the sensory properties of products. But it is a more complex task to determine if a consumer’s rating of an emotion as irrelevant to their food experience represents actual lack of feeling or a poor fit between the word and what is actually felt. And that’s even without considering such seemingly bizarre concepts as “guilty pleasure”.

An emotion, though, is not just an internal feeling that needs a label. William James raised the question over a century ago of whether the other aspects of emotions – physiological responses and facial expressions – might not actually be primary, in that they precede the subjective feeling. To paraphrase his argument, do we run from a bear because we are afraid or are we afraid because we run from the bear? If the latter (and see [4] for evidence of this), then either facial expressions or the physiological correlates of emotions might be more direct measures of responses to foods.

While measuring facial expressions could be considered a more objective means of getting directly at emotions because they can be objectively verified, it is not true that expressions are spontaneous. We all manage our expressions, masking or modulating them depending on the context (or culture) we are in – a skill that is evident even in 3 year olds. Moreover, just how finely are smiles/frowns gradated? More than a 9 point liking scale? In a recent study [5], automated readings of positive (happy), neutral and negative (angry, disgusted) emotions in response to juice samples tracked ratings on a 9-point hedonic scale quite closely. In fact, the facial readings were able to differentiate between the samples, but not to a degree better than the scale.

Measures of physiology in response to foods are at a similar state of progress. Food scientists are now in many ways tackling some of the same issues that William James did at the end of the 19th century. Psychologists have recognized for the past century that quite different emotions share common physiological traits – e.g., both fear and anger are associated with increased heart rate. Following James, later theories of emotion emphasized the role that cognitions – interpretations – had in determining which emotional quality was associated with particular physiological changes for a given context. This was compellingly shown in Schacter and Singer’s classic 1962 experiment on the role of expectations in emotions [6]. They showed that physiological arousal produced by an injection of epinephrine (adrenalin) could be interpreted as consistent with either anger or excitement, depending entirely on the context to which the subject was subsequently exposed. While there are good data showing that foods do elicit changes in physiology [7], once again the ability of these changes to predict food choice is unknown. In any case, the context in which the food is experienced is likely to be crucial.

My feeling is that there are a few years left in old liking scale yet. If we don’t receive sensory pleasure from a food, it is more than likely doomed to be a single purchase item; but the converse is not true. Liking therefore might best be seen as a measure that is necessary, but not sufficient, to predict food choices. The search is really for complementary measures that add some predictive power. The fact that emotion research has yet to add this tells us only that some key questions are in need of answers and that it is premature to expect successful applications without more basic research.

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1. Cardello, A.V., et al., Measuring emotional responses to foods and food names using questionnaires. Food Qual Pref, 2012. 24: p. 243-250.
2. Ng, M., C. Chaya, and J. Hort, Beyond liking: Comparing the measurement of emotional response using EsSense Profile and consumer defined check-all-that-apply methodologies. Food Qual Pref, 2013. 28: p. 193-205.
3. Ekman, P. and W.V. Friesen, Constants across cultures in the face and emotions. J. Pers.Soc. Psychol., 1971. 17(2): p. 124-129.
4. Strack, F., L.L. Martin, and S. Stepper, Inhibiting and Facilitating Conditions of the Human Smile: A Nonobtrusive Test of the Facial Feedback Hypothesis. J Pers Soc Psychol, 1988. 54(5): p. 768-777.
5. Danner, L., et al., Make a face! Implicit and explicit measurement of facial expressions elicited by orange juices using face reading technology. Food Qual Pref, 2013 (in press).
6. Schachter, S. and J. Singer, Cognitive, Social, and Physiological Determinants of Emotional State. Psych Rev, 1962. 69: p. 379-399.
7. de Wijk, R.A., et al., Autonomic nervous system responses on and facial expressions to the sight, smell, and taste of liked and disliked foods. Food Qual Pref, 2012. 26: p. 196-203.

Friday, 23 August 2013

Implicit implications


How do you know what you know? Much of what we do and the decisions that we make are based on knowledge or attitudes that are accessed without conscious effort. Hence, driving a car would be impossible if we continuously needed to think about each step of the process. Experienced doctors are able to make snap decisions by ‘reading’ a patient and their health without going through an explicit mental checklist. It is all part of the process of the automation of perception and reaction that is characteristics of expertise.


Expertise comes in a variety of forms. In one sense, we are all experts regarding the products we use or consume. Food psychologist EP Koster has often made the point that we instantly know when a food company has tampered with our favourite marmalade, even if we are not sure exactly what has changed. Experimentally, too, this was shown in a study in which very small amounts of tastants (sweet, sour, bitter) were added to foods (cream cheese, orange juice, yoghurt) that had been sampled earlier in the day. Asked to compare the new versions with those they had consumed earlier, the participants were especially sensitive to any negative change produced by minimal increases in bitterness, even though it is unlikely that would have been able to articulate what exactly the change was [1]. In other words, they were retrieving implicit rather than explicit information.


In some cases, information is encoded implicitly in the first place, and our behavior and preferences can be shaped by experiences with stimuli that never entered conscious awareness. Thus, the ingenious study of the German recipients of formula milk to which vanilla had been added showed that these experiences were influential in determining a food choice (ketchup with or without a tiny amount of added vanilla) even 30 years later [2].

Consumer research of any kind is aimed at retrieving knowledge that is assumed to be at the consumer’s fingertips. But what if it isn’t? Social psychologists sometimes study phenomena in which an ‘honest’ answer can not be assumed. Thus, if asked questions about our own attitudes to other races, there is enormous internal pressure to conform to cultural norms, even if we know that the information won’t get further than the researcher’s computer. We do not like to admit even to ourselves that we have attitudes that would meet universal disapproval if voiced.

Consumer researchers sometimes have the same concerns, although this is more motivated by the fact that ratings of liking for, say, a new product is a poor predictor of how well that product will actually do in the marketplace. The rather illogical response is sometimes to blame the consumer: they are obviously stubbornly not revealing their true attitudes towards the product. One consequence is the search for “objective” measures of liking such as brain scanning - as though there was a blind alley between “the brain” and the mouth down which honest opinions get sent.


One approach to the problem of retrieving attitudes taken by social psychologists has been the development of the Implicit Association Test (IAT). This is based on the assumption, not that people’s responses are inherently dishonest, but that there may be attitudes that are not explicitly or consciously available or that are difficult to put into words. The technique works by exploiting the fact that responses to things that belong together (words; objects) are faster than when there is a disconnect between them. So, if I flashed up pairs of words on a screen and asked you to instantly press a key, your response to “mother + father” would be quicker than to “mother + sheep”. Now, as the social psychologists do, imagine if I flashed up the name of another race (you decide which!) plus either of the words ‘dumb’ or ‘smart’. Any difference in reaction times between these two words paired with the race would reveal attitudes without ever having to ask a question about racial beliefs.


As one example, I previously (Le topic du jour: Gout qui importe; December, 2012) reported the distinction between French and American consumers in their attitudes towards food tastiness and health, the results of an IAT study that compared responses to the terms “tasty” with “healthy” and “unhealthy”.


The pairings in the IAT do not need to be words but can also be visual images such as labels, people, places or events. For instance, the IAT was recently applied to examining the fit between marketing slogans and their associated products. Pairings of the words “gentle” and “powerful” with images of the bottles of different brands of mouthwash showed that consumers had internalized the marketing messages of each company. Responses to the mouthwash that marketed itself as gentle were fastest when the bottle image was paired with this label than when paired with “powerful”; conversely, the word “powerful” produced the faster reactions times when paired with the bottle of the other brand, again consistent with its marketing [3].


There are indications that measuring implicit responses is being increasingly recognized in sensory consumer science. At the recent Pangborn Symposium in Rio de Janeiro (see: http://www.pangborn2013.com) several presentations focused on measures of implicit reactions to products, including the measurement of emotions – currently one of the current hot topics in sensory/consumers research – using the IAT. Other reported implicit measures included the measurement of facial responses, although the extent to which these might be consciously controlled is an important methodological issue.


One potential next step is to include product tasting with the IAT and assess the extent to which the product’s sensory and functional properties is congruent with the product image and concept. The final plenary talk at the 2013 Pangborn discussed the issue of fit between a product’s conceptual profile (essentially the set of associations and emotions that it evokes) and its sensory properties, noting that the degree of alignment of the two equates to whether or not a product ‘fit-to-brand’. The conclusion was that significant mismatch between a product’s conceptual profile and what it actually delivers to the consumer presents a serious risk that the product will fail [4].  


                                                                                                                                

4. Thomson, D. The application of conceptual profiling in brand, product and packaging development. 10th Pangborn Sensory Science Symposium, Rio de Janeiro, Brasil, 11-15th August, 2013.